Franklin Armory® is searching for an individual to work and grow in a fast-paced environment. Specifically, this person will learn to interface with retail customers to address questions about our products and service requirements, update website content, and assist with marketing campaigns. This will be done via phone, email and social media platforms. They will also be assisting the sales and marketing departments with content creation across a wide variety of mediums. This will include assisting with multimedia projects, sales flyers, promotions and events. This person must be proficient with phone communications as well as a multitude of computer skills. Applicants must be skilled at multitasking in a fast changing environment that requires on the fly adaptation. This is an entry level position with room for growth.
Job Description:
- Excellent customer service support via phone, email, or social media.
- Continuously update content on website.
- Provide analysis of customer analytics.
- Create content for sales and/or marketing campaigns.
- Assist sales and marketing professionals as needed.
- Work with customer service lead and/or sales manager to optimize customer satisfaction.
- Create product videos and other content to highlight new products.
- Respond to consumers across a variety of social media platforms.
Minimum Requirements:
- A 2-4 year degree in process is preferred.
- Basic or better graphic arts ability. Adobe specific programs skills are a plus.
- Familiarity with the use of multiple social media platforms.
- 1-2 years of customer service and or marketing experience preferred.
- The ability to consistently achieve individual, team, and company goals.
- Experience using Microsoft Office in a working environment.
- Experience with AR-style firearms.
- Experience with Quick Books is a bonus but not necessary.
- Ability to lift 50lbs or more.
- Legally allowed to own and possess firearms.
We offer competitive compensation as well as group coverage for health, dental and vision and 401K plan with company match for the employee. We are a growing company and look forward to working with personnel that wish to work in a fast-paced, dynamic environment, with growth potential.f you think that you have what it takes, please respond via email only with your resume.
All qualified candidates, please click on the link below to apply for the job position.
